Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to trendorusimport@outlook.com.
- All
- Shipping & Delivery
- Contact & Support
- Orders & Purchases
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Shipping & Delivery
Locally (in Bahrain) within 12 hours All Gulf region 2-3 working days. All other destinations 7 working days.
Yes. We ship across the Gulf region and to selected other countries. Availability will be shown during checkout.
Once your order has been shipped, you will receive a tracking code via email or WhatsApp. You can monitor the package directly on the Aramex website or through our dedicated tracking page.
If you are unavailable, Aramex will attempt a new delivery or contact you to arrange a new date. In some cases, the package may be held at the nearest Aramex pickup point
Contact & Support
You can contact us via email at: trendorusimport@outlook.com
By email: 24 hours a day.
By WhatsApp: limited hours.
Yes, we offer support via WhatsApp from 10:00 AM to 6:00 PM, Saturday to Thursday.
Orders & Purchases
To place an order, you do not have to create an account.
No, it is not possible to modify or cancel an order once it has been placed.
Please contact Trendorus via email at trendorusimport@outlook.com, clearly describing the issue and attaching photos if necessary.